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Service & Support

In order to better serve you, we ask that you have the following
information prior to calling the Kaiser Service Department:

  1. Analyzer Serial Number
  2. Software Type / Version Numbers
  3. Computer Operating System 

If you contact the service department via email, please include the information listed above in your email, and also include your company name and contact information with your telephone number.

Thank you.

United States and
‚ÄčInternational (except EU)
  European Union (EU)
Service Hours

Monday - Friday
8:00 AM - 5:00 PM - Eastern Time

Contact Information

Tel: (734) 665-8083
Email: support@kosi.endress.com


  Service Hours

Monday - Friday
8:00 AM - 6:00 PM - Central European Time

Contact Information

Tel: +33 (0)4 72 16 82 94
Email: supporteurope@kosi.endress.com